Terms & conditions


Welcome to our Website www.LaraquiHeritage.com (Here after “the website”).

Laraqui Heritage is a content hosted on the internet and used by the company Imsouane ML, a private limited company with a capital of 400,000.00 MAD, registered at commercial register of Rabat, Morocco, under the RC number 125929 and which the headquarter is located at 30 Abderrahmane Ibn Aouf, Souissi, Rabat, Morocco 10170.

The present terms and conditions are applicable to the website and describe the conditions in which the company Imsouane ML offers the access the website, services, applications, especially on mobile devices or every future support (services).

Please take time to read the present general conditions with a particular attention because by the using the website, you agree to be bound by the terms & conditions of LaraquiHeritage.com. You agree to respect these terms of use by clicking on the box entitled “I have read and I accept the terms of use of Laraquiheritage.com” on the order confirmation page.

LaraquiHeritage.com reserves the right to delete the account of any costumer, in case of breach or violation of these general conditions of use fault for the user to have come into compliance with them within 5 days after the formal notice by Imsouane ML to correct the breach or violation found.

Object

The present contract is a distance contract which has as object to dfine the rights and obligations of the involved parties in the context of the sale of products of the company Imsouane ML, on the internet through the platform www.LaraquiHeritage.com

The Terms “you” and “user” design the final user using the website. The terms “service providers” design any third-party service provider. The term “we” designs the company Imsouane ML, its franchisers, its affiliates, and its partners. The term “the website” designs LaraquiHeritage.com.

The present general condition are applicable both in the singular and in the plural. Whenever the context may require it, every pronoun must include the corresponding masculine and feminine. The terms “especially”, “includes”, and “comprises” are deemed to be followed by the term “without limitation”. Unless the context otherwise requires it, the terms “here after”, “the present” and other similar terms refer to the terms and conditions in general.

General Conditions

The Terms “you” and “user” design the final user using the website. The terms “service providers” design any third-party service provider. The term “we” designs the company Imsouane ML, its franchisers, its affiliates, and its partners. The term “the website” designs LaraquiHeritage.com.

Independence of Clauses

If any provision of the terms and conditions is held invalid or unenforceable in whole or in part, such invalidity or inapplicability relates only to this provision or part of this provision. All other provisions of these terms of use remain valid.

Use of the Website

The service is accessible free of charge to any user with access to the internet. All costs related to access to the Service, whether material costs, software or Internet access are the sole responsibility of the user. He is solely responsible for the proper functioning of his computer equipment as well as his access to the internet.

If false information has been provided during registration or if a change of contact information has not been notified, LaraquiHeritage.com reserves the right to terminate the registration, with immediate effect and without notice.

In general, Laraquiheritage.com reserves the right to refuse access to the Service, unilaterally and without prior notice, to any User who does not comply with these terms of use.

LaraquiHeritage.com, for its part, uses all reasonable means at its disposal to ensure quality access to the Service, but is under no obligation to do so. Moreover, LaraquiHeritage.com cannot be held responsible for any malfunction of the network or the servers or any other event beyond the reasonable control, which would prevent or degrade the access to the Service.

Laraquiheritage.com reserves the right to interrupt, temporarily suspend or modify without notice access to all or part of the Service, in order to maintain it, or for any other reason, the interruption does not give rise to any obligation or compensation.

Products

Imsouane ML makes available to the Customer on its website “LaraquiHeritage.com” the catalog of products marketed, taking care to provide information as detailed and accurate as possible. The customer acknowledges having chosen the products he buys on the website “LaraquiHeritage.com” under his sole responsibility and waives any recourse concerning the achievement of objective (s) that the customer would have set (s), depending of the use he wishes to make of it. “LaraquiHeritage.com” is committed to the authenticity and quality of the products marketed on the site.

Order Placement

Automatic registration systems are considered to be proof of the nature, content and date of the order. When ordering, the Customer agrees to provide the required information (name, address, phone number, email address, etc.). Once the Customer has validated his order, he is considered to have accepted knowingly and without reserve the prices, and quantities proposed. Imsouane ML will confirm to the Customer the acceptance of his order by sending a confirmation message to the email address that he has communicated. The sale will only be concluded after sending the confirmation.

Product Availability

Most products offered by Imsouane ML to its customers are immediately available. It may happen, however, for some products offered by Imsouane ML, that the stock is exhausted. In such a case, Imsouane ML may propose to the customer, by e-mail or telephone, an additional supply period or a replacement product. In this case, the Consumer may either agree to be delivered later as agreed or cancel the order and request a refund of the sums paid within 30 days at the latest of their payment or exchange the product. The unavailability of a product ordered by the customer cannot give rise to any compensation whatsoever.

Order cancelation

“LaraquiHeritage.com” reserves the right to refuse or cancel any order from a customer, particularly in the event of insolvency of the customer or in the event of a failure to pay the order concerned or a previous delivery or a dispute over the payment of a previous order. “LaraquiHeritage.com” reserves the right, as part of secure order processing procedures, to refuse confirmation of an order that does not meet its criteria of security. The particulars indicated by the customer, when entering the information inherent to his Order engage him. “LaraquiHeritage.com” cannot be held responsible for errors made by the customer in the wording of the addressee of the order (delivery address, billing address in particular) and delays in delivery or inability to deliver the ordered products that these errors could spawn.

Prices

On the site “laraquiHeritage.com”, the prices are expressed in Moroccan dirhams including taxes (On the basis of a 20% fixed rate). The price indicated on the product sheets does not include the costs inherent to the shipment. The selling price of a product may be changed at any time on the site “LaraquiHeritage.com”. Promotional offers are only valid while stocks last. The price indicated in the confirmation of order is the final price expressed all taxes included. This price includes the price of the products, handling charges, packing and transport costs. (Customs fees are not included and stay under the responsibility of the client)

National Shipping

After confirmation of the Order by “LaraquiHeritage.com”, “LaraquiHeritage.com” undertakes to prepare and deliver or ship to the customer, under its responsibility, the products ordered to the delivery address within the deadlines indicated on the site. Delivery rates are available by clicking on “Delivery”. Delivery times are only indicative and can not constitute an obligation of result for Imsouane ML. Delays not exceeding 7 working days will not give rise to an order cancellation. Any delays in delivery attributable to the carrier or Imsouane ML do not give the customer the right to claim damages. The delivery of the ordered products is supported by Imsouane ML. It is done, according to the address of the Customer, either to the address indicated by the customer or, by making available the order to a place of removal designated at the time of the order confirmation. These terms and conditions are specified in the shipping notification email of the order. When receiving the goods, the customer must, before signing the delivery note, check the conformity of the delivery with his order (products and quantities ordered) and that the products have not suffered any damage during shipping. In the event of a product having suffered any damage that would cast doubt on its essential characteristics, the Customer must refuse the receipt and inform LaraquiHeritage.com within 24 hours reception. Otherwise, the delivered products will be supposed to have been received in good condition. In case of loss of package during shipping, the investigation time varies from 1 to 3 weeks, depending on the carrier. Imsouane ML will inform the customer as soon as possible of the results of this research. It is specified that Imsouane ML will never be held, whatever the circumstances, to accept a return of merchandise. If an order remains pending at the carrier for any reason caused by the customer, shipping and other charges caused by any damage due to this issue will be the responsibility of the customer. For reasons of availability of the Products ordered, an order may be the subject of several successive deliveries to the customer. In the event that the customer would like the products ordered to be delivered to two different addresses, it will be necessary for the latter to pass 2 separate Orders. LaraquiHeritage.com offers free shipping orders located in Morocco with an order value of 450 MAD or more. Below these thresholds, shipping costs is 35 MAD. Certain additional delivery costs may be incurred for certain products (depending on their weight or size), as well as for certain localities subject to telephone consultation with the customer. The customer will then be able to validate these charges or choose another delivery address. For orders from the city of Rabat, the delivery time is between 1 to 24 hours within working hours, excluding public holidays and weekends accounting from the receipt of the confirmation email. For orders from other cities, deliveries are provided by our partner CATHEDIS within 24 to 48 hours depending on the region. “Laraquiheritage.com” makes every effort to ensure that these deadlines, communicated by CATHEDIS, are respected. However, in the event of non-receipt of an order within the agreed time, the customer is required to report it to “Laraquiheritage.com” so that an investigation is conducted.

Payments

To pay for your order, the costumer chooses the payment method among those offered by the site at the payment page.

Our Multichannel payments are secured by the Center Monétique Interbancaire (CMI) which offers a fully secure payment service.

The Consumer guarantees Imsouane ML that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the Purchase Order.

In case of payment by credit card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the consumer and the issuer of the card between Imsouane ML and its banking establishment apply.

Proof of credit card payments

The data recorded by the CMI on the Multi-channel payment platform on behalf of Imsouane ML constitute proof of all commercial transactions between you and Imsouane ML

Rights for retraction

At the time of receipt of your order, and after reporting your dissatisfaction to the deliveryman you have a period of 7 days to assert your right of return and be fully refunded. The costs of returning the goods remain your responsibility. However, only goods returned in perfect condition for resale, complete and in their original packaging (unopened) may be refunded.

Applicable laws

These general conditions of sale are governed by Moroccan law. For all disputes relating to this contract between Imsouane ML and a CLIENT, the Commercial Court of RABAT will have sole jurisdiction

Responsibility

Imsouane ML cannot be held responsible for damage of any kind, both material and immaterial or bodily, which could result from misuse of the products marketed. The responsibility of Imsouane ML will, in any event, be limited to the amount of the order and cannot be blamed for simple errors or omissions that could have remained despite all the precautions taken in the presentation of the products. In case of difficulties in the application of this contract, the customer and Imsouane ML reserve the possibility, before any action in court, to seek a friendly solution. Otherwise, for commercial customers, the Commercial Court of Rabat has sole jurisdiction, regardless of the place of delivery and the method of payment accepted.

Legal information

The personal information collected for the purposes of the distance selling is required, these information being essential for the treatment and the routing of the orders and the establishment of the invoices. The lack of information leads to the non-validation of the Order. “LaraquiHeritage.com” is committed to protecting personal data. All personal data collected is treated with the strictest confidentiality, in accordance with the provisions of our policy of protection of personal data. LaraquiHeritage.com is committed to respect the privacy of its users and subscribers The data of users and subscribers collected by LaraquiHeritage.com during registration and subscription operations, are protected in accordance with law 09-08 relative to the protection of individuals with regard to the processing of personal data. The information collected on the website Laraquiheritage.com is subject to processing intended for necessary purposes of providing services offered on the site. LaraquiHeritage.com does not make any communication of this data, except at and only at the request of the competent authorities. In accordance with the law n ° 09-08 promulgated by the Dahir 1-09-15 of February 18th, 2009, relative to the protection of the physical people with the treatment of the personal data, you benefit from a right of access and rectification of information concerning you, which you can exercise by contacting [email protected] or [email protected] by mentioning in the subject of your message “Personal data”. You may also, for legitimate reasons, oppose your personal data being processed.

Case of Force Majeure

THE COMPANY is bound to fulfill its obligations only to the extent that no event of force majeure hinders them.